Delete Your NOBLE Account
Users may request deletion of their NOBLE account and associated personal information.
What Account Deletion Includes
Subject to applicable law and legitimate retention requirements, deletion should remove or de-identify personal information associated with the account from active systems, including where applicable:
- profile information;
- learning history;
- quiz history;
- assessment responses;
- assessment reports;
- saved AI conversations;
- personal preferences; and
- account-linked content.
Information That May Be Retained
Certain information may be retained where reasonably necessary for:
- legal compliance;
- fraud prevention;
- security;
- financial recordkeeping;
- resolving disputes;
- enforcing agreements; or
- establishing or defending legal claims.
Residual copies may remain temporarily in backups until overwritten through ordinary backup-retention processes.
Properly de-identified information may also be retained.
Processing Time
Process verified deletion requests within the period required by applicable law.
NOBLE should normally begin the deletion process promptly after the request is verified.
Email Alternative
Users who cannot access their account may request assistance at:
The request should be sent from the email associated with the account when possible.
Navodos may request reasonable verification before deleting information.
Subscription Warning
Deleting a NOBLE account may not automatically cancel a subscription purchased through Apple, Google, or another third-party marketplace.
Users must follow the applicable marketplace's cancellation process when required.
Make this warning visible before deletion if external subscriptions exist.